Western Sydney

Your 24/7 Emergency Plumber

Burst pipes and blocked drains don't wait for business hours. Call any hour and it's Ben who answers, Ben who quotes, and Ben who does the work.

  • Licensed and insured, Lic 479878C
  • Fair, upfront pricing
  • Locally owned and operated, Erskine Park

Tell Ben what's going on

Free quote, no obligation. Takes less than a minute.

5.0

Based on 30 reviews

1 year workmanship warranty, plus the manufacturer's warranty on new units

Quotes back within 1-2 hours, even from a photo

Compliance certificate with every gas job

Everything your home's plumbing needs

Blocked Drains: real job photo from a Western Sydney callout

The CCTV drain camera finds the blockage, high-pressure jet blasting clears it, and you see the footage on-screen so you know it's gone.

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Current specials

from $99

Blocked drains cleared from $99

Standard residential blockages. The price covers the inspection and the clearing, with no hidden fees. Mention DRAIN99 when you book.

$100 off

$100 off when you book online

Send your booking through the website form and take $100 off the final invoice. Mention ONLINE100.

$200 off

$200 off a hot water upgrade

Trade in your old unit and get $200 off a new one, fully installed. Electric, gas and heat pump options. Mention HOTWATER200.

Offers are for residential clients in our service area and can't be combined.

Ben Artini, owner of Rush Hour Plumbing, on site in Western Sydney

Ben Artini

Owner · Licensed Plumber

Ten years on the tools, one way of working

Rush Hour Plumbing is Ben Artini: owner, licensed plumber and the bloke who turns up to every job. Ben has 10 years on the tools, and he built the business around one rule: do it once and do it right, because a rushed job always costs more the second time around.

That rule is why he quotes the job before starting it, tells you straight when something doesn't need fixing, and leaves the site clean before he goes. Look after your clients properly and they call you back. That's the whole business plan.

How it works

Ben working through a job from quote to clean-up
  1. Get in touch

    Ring, or send the form with a photo of the problem. Ben quotes it before any work starts.

  2. Inspect and explain

    He finds the cause and shows you exactly what's going on, options included, before anything gets pulled apart.

  3. Done, tested, clean

    The job gets finished, tested and tidied up. We don't leave until you're happy with the result.

What Western Sydney locals say

5.0 stars across 30 Google reviews, every one answered by Ben. Here are five recent ones, word for word.

Quick and professional! Ben sent the report I requested within 2 hours of finishing the job.
Kelvin Baluyot June 2026
Professional plumbing services. Great pricing - I completed a comparison spread sheet and Ben by far was the best price and produced quality workmanship.
Deng Kuek May 2026
Ben came and helped us over the Easter break with a severely blocked drain. He was clean, efficient, and very thorough with his work. Really appreciate him coming out and getting it sorted so quickly. Highly recommend!
Jaydon Slater April 2026
Reliable and very honest bloke with his work. Satisfaction guaranteed! Ben did couple of jobs for me and I am very happy with his service and workmanship.
Vic Ram April 2026
We've hired Ben for several plumbing jobs... His rates are very competitive, and the quality of work is excellent. Highly recommend!
HEQS Contract Management April 2026

Servicing 25 suburbs across Western Sydney

Based in Erskine Park and covering a 30km radius. If your suburb's not listed but it's close, call and ask: if Ben can get there, he will.

Questions, answered straight

Do You Charge Hourly or by the Job?

By the job, always. We quote by the job, not by the hour. That means you know exactly what you're paying before we start, no surprises and no watching the clock. As a guide, if you supply the toilet, a full install is $300 + GST, agreed before the first tool comes out.

Are You Licensed and Insured?

Yes. Rush Hour Plumbing holds NSW Contractor Licence 479878C and carries full public liability insurance. You can check the licence with NSW Fair Trading any time.

Can You Do Same-Day Service?

Often, yes. If the schedule allows, Ben aims to be on site the same day you call. For emergencies, if available, within 1 hour.

Can I Get a Quote Before I Book?

Yes. Quotes are free and stay valid for 30 days. Send a photo of the problem and Ben can usually price it without a visit.

Which Areas Do You Service?

Everywhere within about 30km of Erskine Park. That takes in 25 Western Sydney suburbs, from Penrith and Blacktown through to Parramatta, Castle Hill and Liverpool. The full list is just above.

Do You Charge a Call-Out Fee?

Not during standard hours: there's no separate call-out fee, just the quoted price for the job. After-hours, weekend and public-holiday emergencies carry a $150 attendance fee, confirmed on the phone before Ben heads out. It costs a lot less than letting a burst pipe run until morning.

Done Once. Done Right. 24/7.

Plumbing problems don't book ahead. Whenever yours hits, call the number below, or send the form and Ben will be in touch.

Get your free quote

Ben talking a client through a job at her front door

Takes less than a minute. No obligation.

Call now Get a quote